1. General Terms and Conditions
1.1. These Terms and Conditions (hereinafter the Terms and Conditions) govern the rights and obligations arising from the purchase of products between the customers of the www.laitserallypark.ee online store (hereinafter the Customer) and the operator of the online store located at the internet address www.laitserallypark.ee, LRP Emporium OÜ, registry code 17202854, legal address Sambliku tn 13 Nõmme linnaosa, Tallinn Harju maakond 10912 (hereinafter LaitseRallyPark.ee).
1.2. In matters not provided for in the Terms and Conditions, the Customer and LaitseRallyPark.ee shall proceed from the requirements arising from legal acts.
1.3. LaitseRallyPark.ee has the right to unilaterally amend the Terms and Conditions and the price list. Amendments and additions to the Terms and Conditions and the price list shall enter into force from the moment of their publication on the website www.laitserallypark.ee. Orders placed before the changes come into force are subject to the terms and conditions in force at the time of placing the order.
1.4. By purchasing products in the LaitseRallyPark.ee online store, the Customer confirms that they have read the Terms and Conditions, agree with them and undertake to comply with them.
2. Product values, campaigns
2.1. The prices of products sold in the LaitseRallyPark.ee online store are shown in euros and do not include shipping costs.
2.2. LaitseRallyPark.ee reserves the right to conduct special campaigns. In the event of price changes, the price valid at the time of placing the order to the Customer, which was reflected at the time of placing the order, applies.
3. Placing an order and paying for the product
3.1. To place an order, the Customer must first select the product they like in the LaitseRallyPark.ee online store, then, if purchasing a gift card, read the gift card purchase instructions and enter the value that the Customer wishes to transfer to the gift card and give as a gift in the “Set appropriate amount” box at the end of the description. If the Customer wishes to purchase more than one gift card at a time, the same process must be repeated after adding the first gift card to the shopping cart.
3.2. The Customer’s shopping cart is created from the moment the Customer has clicked the “Add to cart” button, after which it is possible to continue browsing the products or move on to the shopping cart to place an order. It is possible to add, change or delete products in the shopping cart before placing an order.
3.3. To place an order, the Customer must click the “Complete purchase” button, where the Customer must then enter the requested data so that LaitseRallyPark.ee can issue the desired products and contact the Customer if necessary.
3.4. The accuracy and correctness of the data provided in the order depends on the uninterrupted delivery of the product/products purchased by the Customer.
3.5. After agreeing to the terms of use of the online store and confirming the order by clicking on the “Submit order” button, the system will prepare an order for the Customer, which can be paid for with a bank link (Swedbank, SEB, Luminor, LHV, Coop Pank, Citadele bank, Revolut, N26). LaitseRallyPark.ee is the controller of personal data and transfers the personal data necessary for making payments to the authorized processor Montonio Finance OÜ. The Customer pays 100% of the order amount to the LaitseRallyPark.ee online store to confirm the order. The sales contract is considered concluded when the order amount has reached the Piko Hobikross OÜ bank account as confirmation of the order. LaitseRallyPark.ee will then send the product to the delivery address provided by the Customer within 3 business days (in case of a gift card, to the e-mail provided by the Customer within a few minutes). The Customer will receive three confirmation letters in total: purchase confirmation, payment confirmation, gift card.
3.6. Once the Customer has paid for the order, the order cannot be changed.
4. Gift card delivery
4.1. The gift card purchased from the LaitseRallyPark.ee online store can be sent to the Customer either to their own email address, after which the Customer can print out the gift card for delivery or enter the recipient’s email address when placing the order to have the gift card delivered directly to the recipient. If the Customer wishes the gift card to be delivered to them by post or to a parcel machine, please contact LaitseRallyPark.ee customer service by phone +372 5669 5819 or info@laitserallypark.ee. If the gift card is desired to be delivered to a parcel machine, a shipping fee will be added to the gift card price, according to the service provider’s price list.
4.2. If you want the gift card to be issued by LaitseRallyPark and delivered by post or sent to a parcel machine, we can print the gift card on any of the gift card forms you choose, which are available in the LaitseRallyPark.ee online store.
4.3. If you requested a gift card to your email and it happens that there was an error in the email address you entered, please contact LaitseRallyPark.ee customer service at +372 5669 5819 or info@laitserallypark.ee so that we can ensure that the gift card is sent to the correct email address.
4.4. Avoiding delays and misunderstandings in the delivery of the gift card depends on the accuracy and correctness of the information provided in the order. LaitseRallyPark.ee is not responsible for delays in the delivery of products and misunderstandings if the delay or misunderstanding is due to inaccuracy of the data provided by the Customer when placing the order.
5. When redeeming the gift card
5.1. According to the value of the gift card, the recipient of the gift card can choose a service of their choice from the LaitseRallyPark.ee website and come to LaitseRallyPark to redeem the gift, by booking an appointment in advance by calling +372 5669 5819 or by emailing info@laitserallypark.ee.
5.2. When coming to redeem the gift card, it is necessary to bring the gift card to LaitseRallyPark and redeem it in one go. The gift card is valid for 1 year, during the period specified on the gift card, and cannot be exchanged for money.
5.3. If the cost of the service or services is less than the value indicated on the gift card, the difference will not be refunded, but if it is higher, it is possible to pay the difference at the LaitseRallyPark cashier.
6. Right of return
6.1 After receiving the order, the Customer has the right to withdraw from the contract concluded in the online store within 14 days. The 14-day right of return applies only to private consumers. The 14-day right of return does not apply to legal entities. There is also no right of return when purchasing a gift card. By purchasing a gift card from the LaitseRallyPark.ee online store, the Customer confirms that they do not have the right to withdraw from the Sales Contract pursuant to §53 (4) (2) and (3) of the Law of Obligations Act.
6.2 The returned product must be unused, complete, in its original packaging with all accessories included in the set (include the product packaging and all items included in the product packaging).
6.3 The packaging of the returned Goods must not be damaged and must have a commercial appearance. If the Customer is unable to open the packaging without damaging it, LaitseRallyPark.ee is responsible for this.
6.4 If the returned product does not meet the conditions mentioned above, LaitseRallyPark.ee has the right to refuse to take back the product.
6.5 To return the goods, a free-form application for withdrawal from the purchase of the goods must be submitted and sent to info@laitserallypark.ee no later than 14 days from the receipt of the goods.
6.7 The Customer must return the goods within 14 days of submitting the application or provide proof that he has handed over the goods to the logistics company during the aforementioned period.
6.8 In the event of a return of the goods, the amount paid for the purchase will be refunded to the Customer as soon as possible, but no later than 14 days from the submission of the withdrawal application. The refund may be delayed until LaitseRallyPark.ee has received the item that is the subject of the contract back from the customer and inspected it.
6.9 All direct costs of withdrawal from the goods shall be borne by the customer.
7. Liability and force majeure
7.1. LaitseRallyPark.ee is liable to the Customer and the Customer is liable to LaitseRallyPark.ee for any damage caused to the other party by a breach of these terms and conditions in the cases and to the extent provided for in the legislation in force in the Republic of Estonia.
7.2. LaitseRallyPark.ee is not liable for any damage caused to the Customer or for any delay in the delivery of the gift card if the damage or delay in the delivery of the gift card is due to a circumstance that LaitseRallyPark.ee could not influence or foresee (force majeure).
8. Personal data
8.1. By using the LaitseRallyPark.ee website, the Customer gives clear and informed consent to the LaitseRallyPark.ee e-shop to process their personal data. The personal data (name, address, e-mail, telephone) provided by the Customer to LaitseRallyPark.ee will be entered into the LaitseRallyPark.ee e-shop customer database and will be used to fulfill the sales contract or in cases prescribed by law.
8.2. LaitseRallyPark.ee reserves the right to send information about its and its partners’ new products and promotional offers to the Customer’s e-mail address. The Customer has the right to request that their data be removed from the LaitseRallyPark.ee database.
8.3. LaitseRallyPark.ee is the controller of personal data and will forward the personal data necessary for making payments to the authorized processor Montonio Finance OÜ.
8.4. By placing an order in the LaitseRallyPark.ee online store, the Customer also gives his/her consent to transfer the necessary personal data to a third party if the delivery method chosen by the Customer requires it.
9. Final provisions
9.1. The parties shall attempt to resolve disagreements and disputes arising from the fulfillment of the Terms and Conditions primarily through negotiations. If an agreement is not reached, both parties have the right to contact the Consumer Protection Board or the court.
9.2. The legislation of the Republic of Estonia shall apply to the Terms and Conditions and the sales contract. If any provision of the Terms and Conditions is invalid, this shall not affect the validity of the remaining provisions of the Terms and Conditions or the sales contract. The invalid provision shall be replaced by a lawful provision that is legally and economically closest to the invalid provision.